Linking Propertyware (RealPage) as a source
Let AI connect your sources for you
Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.
This source is currently in alpha. The interface and available tables may change.
The Propertyware (RealPage) connector syncs portfolios, buildings, units, and more into the PostHog data warehouse, so you can analyze them alongside your product data.
Prerequisites
Credentials that can read the data you want to sync. PostHog only reads data, so read access is enough.
Adding a data source
- In PostHog, go to the Sources tab of the data pipeline section.
- Click + New source and click Link next to this source.
- Enter your credentials (see Configuration below) and click Next.
- Select the tables you want to sync, choose a sync method and frequency, then click Import.
Once the syncs are complete, you can start querying this data in PostHog.
Enter your Propertyware API credentials to sync property, lease, and accounting data.
Find your client ID, client secret, and organization ID in Propertyware under Administration Setup > API Keys (you'll need an administrator role to access this page). The client secret is shown only once when the key is created, so store it somewhere safe before closing the dialog.
You'll be asked for:
- Client ID
- Client secret
- Organization ID
Sync modes
Each table can be synced in one of several modes, depending on what the source supports:
- Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
- Incremental – only new or updated rows are synced on each run, using a cursor field (such as an
updated_attimestamp). Cheaper than a full refresh, but deletes aren't captured. - Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
- Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.
See sync methods for a full explanation of how each mode works and how to choose between them.
All Propertyware (RealPage) tables are full refresh. Each sync replaces the contents of the table.
Configuration
| Option | Type | Required |
|---|---|---|
Client ID | text | Yes |
Client secret | password | Yes |
Organization ID | text | Yes |
Supported tables
| Table | Description | Sync method | Incremental field | Primary key |
|---|---|---|---|---|
Portfolios | A group of properties (buildings) managed together, typically for one owner. | Incremental, Full refresh | lastModifiedDateTime | id |
Buildings | A physical property (single-family home or multi-unit building) within a portfolio. | Incremental, Full refresh | lastModifiedDateTime | id |
Units | An individually leasable unit within a building. | Incremental, Full refresh | lastModifiedDateTime | id |
Leases | A lease agreement between one or more tenants and a portfolio owner for a unit or building. | Incremental, Full refresh | lastModifiedDateTime | id |
LeaseCharges | A charge posted to a lease (rent, fees, or other billed amounts). | Incremental, Full refresh | lastModifiedDateTime | id |
LeasePayments | A payment applied against lease charges. | Incremental, Full refresh | lastModifiedDateTime | id |
LeaseAdjustments | A manual adjustment posted to a lease's balance. | Incremental, Full refresh | lastModifiedDateTime | id |
LeaseRefunds | A refund issued from a lease's balance back to a tenant. | Incremental, Full refresh | lastModifiedDateTime | id |
Contacts | A person record — tenant, owner, or other contact — in the account. | Incremental, Full refresh | lastModifiedDateTime | id |
Prospects | A prospective tenant who has expressed interest in leasing a property. | Incremental, Full refresh | lastModifiedDateTime | id |
Vendors | A vendor or service provider paid for work performed on managed properties. | Incremental, Full refresh | lastModifiedDateTime | id |
Bills | A bill owed to a vendor, optionally tied to a work order. | Incremental, Full refresh | lastModifiedDateTime | id |
BillPayments | A payment made to a vendor against one or more bills. | Incremental, Full refresh | lastModifiedDateTime | id |
WorkOrders | A maintenance work order for a building or unit. | Incremental, Full refresh | lastModifiedDateTime | id |
Inspections | A property inspection scheduled or completed for a lease or building. | Incremental, Full refresh | lastModifiedDateTime | id |
GLAccounts | A general ledger account used for accounting entries across the account. | Incremental, Full refresh | lastModifiedDateTime | id |
Troubleshooting
- If the connection fails with an authorization error, the client secret is wrong, expired, or has been revoked. Create a new one, then reconnect the source.
- If a table syncs no rows, the credential may not have access to that data. Check its permissions, then reconnect the source.
If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.