Gorgias

Connect Gorgias to PostHog to sync your data into the PostHog data warehouse for analysis and modeling.

Enter your Gorgias credentials to pull your helpdesk data into the PostHog Data warehouse.

Create an API key in your Gorgias account under Settings → REST API. Use the email of the account that owns the key together with the key itself.

This source authenticates with HTTP Basic Auth (email + API key) and requires read access to the endpoints you want to sync (tickets, messages, customers, users, satisfaction surveys, tags, views, teams, macros).

Configuration

Option	Type	Required
Gorgias domain (subdomain)	text	Yes
Account email	email	Yes
API key	password	Yes

Linking Gorgias to PostHog

1. Go to the Data pipeline page in PostHog
2. Click New source and select Gorgias
3. Fill in the required configuration fields
4. Click Next, select the tables you want to sync, and then press Import