Linking Octolens as a source

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Alpha release

This source is currently in alpha. The interface and available tables may change.

The Octolens connector syncs mentions, keywords, feeds, and more into the PostHog data warehouse, so you can analyze them alongside your product data.

Prerequisites

Credentials that can read the data you want to sync. PostHog only reads data, so read access is enough.

Adding a data source

  1. In PostHog, go to the Sources tab of the data pipeline section.
  2. Click + New source and click Link next to this source.
  3. Enter your credentials (see Configuration below) and click Next.
  4. Select the tables you want to sync, choose a sync method and frequency, then click Import.

Once the syncs are complete, you can start querying this data in PostHog.

Enter your Octolens API key to pull your brand and keyword mentions.

Create a key under Settings → API in Octolens. A key with the read scope is enough for every table this source syncs.

You'll be asked for:

  • API key

Sync modes

Each table can be synced in one of several modes, depending on what the source supports:

  • Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
  • Incremental – only new or updated rows are synced on each run, using a cursor field (such as an updated_at timestamp). Cheaper than a full refresh, but deletes aren't captured.
  • Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
  • Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.

See sync methods for a full explanation of how each mode works and how to choose between them.

All Octolens tables are full refresh. Each sync replaces the contents of the table.

Configuration

OptionTypeRequired
API keypasswordYes

Supported tables

TableDescriptionSync methodIncremental fieldPrimary key
mentions

Posts Octolens collected from social, community and developer platforms because they matched one of the workspace's monitored keywords, each scored by the AI for relevance and sentiment.

Full refresh——
keywords

Phrases the workspace monitors. Each keyword drives collection on the platforms it is enabled for and carries the matching rules and exclusions applied before a post becomes a mention.

Full refresh——
feeds

Saved filters over the mentions stream. A feed combines a filter definition with the notification destinations attached to it.

Full refresh——
notifications

Delivery rules. Mentions matching the linked feed's filters are sent to the notification's configured email, Slack or webhook destinations.

Full refresh——
org_members

People who belong to the authenticated Octolens workspace.

Full refresh——

Troubleshooting

  • If the connection fails with an authorization error, the API key is wrong, expired, or has been revoked. Create a new one, then reconnect the source.
  • If a table syncs no rows, the credential may not have access to that data. Check its permissions, then reconnect the source.

If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.

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