Linking Twilio as a source

Alpha release

This source is currently in alpha. The interface and available tables may change.

Enter your Twilio credentials to pull your Twilio data into the PostHog data warehouse.

Adding a data source

Go to the sources tab of the data pipeline section in PostHog.
Click + New source and then click Link next to Twilio.
Find your Account SID on the Twilio Console dashboard. For the remaining credentials, choose an authentication method:
- API key (SID + secret) — recommended, since it can be revoked independently. Create a Standard API key and copy its API key SID and API key secret.
- Auth token — alternatively, use the Auth token shown alongside your Account SID in the console.
Back in PostHog, enter your Account SID, pick the authentication method, fill in the matching credentials, and click Next.
Select the tables you want to sync, set the sync method and frequency, then click Import.

Once the syncs are complete, you can start using Twilio data in PostHog.

Table	Description	Sync method
`messages`	SMS, MMS, and other messages	Incremental
`calls`	Voice calls	Incremental
`recordings`	Call recordings	Incremental
`conferences`	Conference calls	Incremental
`addresses`	Addresses on the account	Full refresh
`applications`	TwiML applications	Full refresh
`incoming_phone_numbers`	Phone numbers owned by the account	Full refresh
`keys`	API keys on the account	Full refresh
`outgoing_caller_ids`	Verified outgoing caller IDs	Full refresh
`queues`	Call queues	Full refresh
`transcriptions`	Recording transcriptions	Full refresh

Incremental tables sync only new or updated records on each run. Full refresh tables reload all data on each sync.

Option	Type	Required
`Account SID`	text	Yes
`Authentication method`	select	Yes