Linking Aircall as a source

Alpha release

This source is currently in alpha. The interface and available tables may change.

The Aircall connector syncs your call center data – calls, contacts, users, teams, numbers, and tags – into PostHog.

Adding a data source

Go to the sources tab of the data pipeline section in PostHog.
Click + New source and then click Link next to Aircall.
Next, you need an API key from Aircall, which is made up of an API ID and an API token. In your Aircall dashboard, create a new API key and copy both the API ID and the API token. The key has read access to all of your company's data.
Back in PostHog, enter the credentials in the API ID and API token fields and click Next.
Select the tables you want to sync, set the sync method and frequency, then click Import.

Once the syncs are complete, you can start using Aircall data in PostHog.

Table	Description	Sync method
`calls`	Phone calls handled in Aircall	Incremental
`contacts`	Contacts in your Aircall account	Incremental
`users`	Agents and other users in your account	Full refresh
`teams`	Teams of agents	Full refresh
`numbers`	Phone numbers configured in Aircall	Full refresh
`tags`	Tags used to label calls	Full refresh

Incremental tables sync only new or updated records on each run. Full refresh tables reload all data on each sync.

Option	Type	Required
`API ID`	text	Yes
`API token`	password	Yes