Linking Ticketmaster as a source

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Alpha release

This source is currently in alpha. The interface and available tables may change.

Sync public events, attractions, and venues from the Ticketmaster Discovery API into the PostHog data warehouse.

This source uses the public Discovery API v2. Private data like ticket orders, sales transactions, and attendee information is not available through this source.

Prerequisites

You need an API key from the Ticketmaster Developer Portal. The key must have access to the Discovery API.

Adding a data source

Go to the sources tab of the data pipeline section in PostHog.
Click + New source and then click Link next to Ticketmaster.
Enter your API key from the Ticketmaster Developer Portal.
Enter a search keyword. This keyword filters which events, attractions, and venues are synced. It applies independently to all three tables.
Click Next.
Select the tables you want to sync, set the sync frequency, then click Import.

Available tables

Table	Description	Sync method
`events`	Public events that match the configured search keyword	Full refresh
`attractions`	Artists, teams, and other attractions that match the keyword	Full refresh
`venues`	Event venues that match the keyword	Full refresh

All tables use full refresh sync only – the entire dataset is reloaded on every sync.

Limitations

1,000 result limit – Each table can return a maximum of 1,000 results per sync. If a search keyword returns more than 1,000 results, the sync fails. Use a more specific keyword to narrow results.
Public data only – This source uses the public Discovery API. Private ticket orders, sales transactions, and attendee data are not available.
API rate limits – Ticketmaster's default quota is 5,000 API calls per day and 5 requests per second. PostHog automatically retries throttled requests, but large syncs may be affected.
No incremental sync – All tables use full refresh. There is no incremental sync option.

Troubleshooting

"Ticketmaster rejected your API key"

Your API key is invalid. Copy a valid key from the Ticketmaster Developer Portal.

"Ticketmaster denied access"

Your API key doesn't have access to the Discovery API. Check your key permissions in the Ticketmaster Developer Portal.

"Ticketmaster search exceeds 1,000 results"

Your search keyword is too broad. Use a more specific keyword and start a new sync.

"Enter a search keyword to limit the Ticketmaster results"

The keyword field is required. Enter a keyword to filter the results from Ticketmaster.

Configuration

Option	Type	Required
`API key`	password	Yes
`Search keyword`	text	Yes

Supported tables

Table	Description	Sync method	Incremental field	Primary key
`events`	Public events that match the configured search keyword.	Full refresh	—	—
`attractions`	Artists, teams, and other attractions that match the configured search keyword.	Full refresh	—	—
`venues`	Event venues that match the configured search keyword.	Full refresh	—	—