Freshservice

Freshservice

Let AI connect your sources for you

Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.

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PostHog Wizard hedgehog

Connect Freshservice to PostHog to sync your data into the PostHog data warehouse for analysis and modeling.

Enter your Freshservice domain and API key to pull your Freshservice ITSM data into the PostHog Data warehouse.

Your domain is the subdomain in your Freshservice URL — e.g. acme for acme.freshservice.com.

Your API key is on your Freshservice profile settings page (click your profile picture → Profile settings; the API key is shown in the right sidebar).

Configuration

OptionTypeRequired
Freshservice domaintextYes
API keypasswordYes

Linking Freshservice to PostHog

  1. Go to the Data pipeline page in PostHog
  2. Click New source and select Freshservice
  3. Fill in the required configuration fields
  4. Click Next, select the tables you want to sync, and then press Import

Community questions