Freshdesk
Connect Freshdesk to PostHog to sync your data into the PostHog data warehouse for analysis and modeling.
Enter your Freshdesk domain and API key to pull your Freshdesk support data into the PostHog Data warehouse.
Your domain is the subdomain in your Freshdesk URL — e.g. acme for acme.freshdesk.com.
Your API key is on your Freshdesk profile settings page (click your profile picture → Profile settings; the API key is shown in the right sidebar).
Configuration
| Option | Type | Required |
|---|---|---|
Freshdesk domain | text | Yes |
API key | password | Yes |
Linking Freshdesk to PostHog
- Go to the Data pipeline page in PostHog
- Click New source and select Freshdesk
- Fill in the required configuration fields
- Click Next, select the tables you want to sync, and then press Import