Max AI is PostHog's AI-powered platform that lets users interact with PostHog's products through a chat interface. The Max AI team is responsible for building and maintaining this AI platform.
What is Max AI?
Max AI enables users to:
- Ask questions about their data in natural language
- Generate insights and reports through conversation
- Navigate PostHog's products using AI assistance
- Automate common analytics tasks
We want Max to work with every PostHog product, so that we can at some stage make a chat (or even complete automation with approval steps as necessary) the default experience for people using PostHog, then resorting to clicking the UX as the backup option for most tasks.
How to work with the Max AI team
For other product teams
If your team needs to integrate AI capabilities into your product area, the Max AI team will do their best to assign a supporting engineer to help you out. This approach naturally distributes AI knowledge throughout the organization while ensuring high-quality AI features that integrate properly with the platform.
Getting started
If you need AI capabilities for your product area:
- Reach out early: Contact the Max AI team lead at #team-max-ai in Slack to discuss your requirements
- Define the use case: Be specific about what AI functionality you need, or consult with us if you're trying to flesh out ideas
- Plan the collaboration: Work with the Max AI team to determine the best approach (e.g., sending an engineer to your team for a sprint or a few sprints vs. building the feature in Max AI directly without your involvement, or you just being able to do it solo)
- Coordinate sprints: Align on timing and resource allocation if needed. This shouldn't feel like a heavyweight process, if it is - we should change it
Best practices
- Start small: Begin with simple AI features and iterate based on user feedback. A lot of automation can be broken down into smaller, automatable steps!
- Avoid death by random AI widgets - maintain consistency: Ensure AI features follow PostHog's design patterns and user experience standards. Max AI team can help if you are missing a UX pattern.
Resources
Contact
For questions about working with Max AI, ask in the #team-max-ai Slack channel.