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I became a technical CSM with ZERO training. You can too.
No CS degree, seven years in sales, and now a technical customer success manager at PostHog
Sep 29, 2026 · Ella Cullen · 5 min read
WTF is a technical account manager? (and why startups hire them)
On the surface, a technical account manager (or TAM) is simple to define: They are responsible for helping customers set up, optimize, and maintain the product their company provides
Sep 28, 2026 · Ian Vanagas · 8 min read
Most "AEO experts" are bluffing
In a previous article , I said "there has never been an easier time to be a charlatan when it comes to AEO performance"
Sep 24, 2026 · Natalia Amorim · 9 min read
What we learned from our first 400k Replay Vision scans
In August we launched Replay Vision , our AI layer over Session Replay
Sep 22, 2026 · Cory Slater · 19 min read
Are you data driven, or are you just busy?
Most corporate reporting is a productivity placebo
Sep 22, 2026 · Natalia Amorim · 7 min read
To build or buy feature flags: Non-obvious things to know
AI agents are causing teams to consider whether they should build their own version of tools they pay for
Sep 16, 2026 · Ian Vanagas · 7 min read
6-7 loops we use every day to make PostHog self-driving
Six or seven loops we use to build self-driving in PostHog, from agent feedback to scouts that fix their own instructions
Sep 15, 2026 · Andy Maguire · 14 min read
From 1 to 100 IRL events in a year: The secret to getting engineers to demo
How PostHog gets product engineers out to over 100 IRL events a year to speak, demo, and talk to customers – without twisting any arms
Sep 9, 2026 · Daniel Zaltsman · 8 min read
Multimodal models need video. We froze time to give it to them
How we turn session replays into video for Replay Vision, and how Chrome's beginFrame fixed our rasterizer under load
Sep 9, 2026 · Tue Haulund · 8 min read
How to turn your data into content with PostHog
How we went from a mountain of first-party data to a published article in a few days
Aug 27, 2026 · Natalia Amorim · 8 min read
Your startup shouldn't have merch
Lots of people praise PostHog's merch
Aug 25, 2026 · Ian Vanagas · 8 min read
Mind the context gap
Every data vendor describes AI readiness from inside their own slice of the stack
Aug 24, 2026 · Lizzie Epton · 7 min read