If you have a general marketing question, go to #marketing in Slack.
If you need help with the website, go to #posthogdotcom.
Here's a quick guide to who to ask if you want help with a specific marketing activity.
I want to send an email to a lot of users
We run email campaigns through Customer.io. Speak to Joe Martin to get started. See: Email comms
I'm interested in running, attending, or speaking at an event
You should speak to Daniel Zaltsman, our resident "party planner". Read the events strategy handbook for more.
I want to launch my product out of beta
Speak to Joe Martin and read Product launches.
I need help with documentation
Your main contacts are Vincent Ge and Edwin Lim on the content team, but please read the docs ownership handbook to understand how best to work with them.
If you just need someone to review something, tag docs reviewers in GitHub.
Someone wants to write a guest post / is requesting a backlink etc.
Unless it's someone huge and important with a real audience, "Mark as spam" and "Move to bin".
Someone wants to partner with us
Refer them to Joe Martin. He'll give them the bad news / explore any opportunities.
If another company is interested in building an integration with PostHog, speak to the Growth Team.
Someone wants us to sponsor them
If it's an influencer or podcast, refer them to Ian Vanagas.
We're not currently running newsletter sponsorships, but contact Lior Neu-ner if you think it's sufficiently interesting.
If it's an event, speak to Daniel Zaltsman.
I want to create a video, or have a video idea we should try...
To start with, post ideas in the #content-and-video-ideas Slack channel. Alex van Leeuwen and Jordo Dibb on the content team are your main points of contact here.
Please also read How we do video at PostHog. We're still figuring things out, though, so very interested in suggestions.
If your idea is for PostHog Stories (HogTok), hit up Edwin Lim as well.
A customer is interested in doing a case study with us
Speak to Joe Martin.
A customer has an issue with merch
Please share in the #merch channel. Kendal Hall owns fulfillment issues. Lottie Coxon owns merch design and creation. Cory Watilo and Eli Kinsey own the storefront.
I have a question / problem / suggestion for the website
The website is owned by Cory Watilo and Eli Kinsey. Generally, the best place to ask is the #posthogdotcom Slack channel.
Hey, can we run some paid ads for my product?
We probably are already, but if you have something specific in mind, speak to Brian Young, who is a Growth Marketing Manager embedded in the sales team.
I need a new hedgehog design, illustration, or other art asset.
Speak to Lottie Coxon or Daniel Hawkins, but please read Art and branding requests first.
I need a font, logo, etc.
A journalist has contacted me
Direct them to press@posthog.com, where one of Joe, James, Charles, or Tim can respond. They're the only people who should speak to press. See: Press & PR