ICP scoring

Last updated:

|Edit this page

Aligned with our Strategic Ideal Customer Profile, ICP scoring helps us to focus our efforts on those customers who are likely to help us hit our growth targets quickly. We use Clearbit to enhance our contact information as it is created and then compute a score out of 24 in HubSpot based on the following parameters:

  • Employee count - we use this as a strong indicator for product market fit. Smaller companies are less likely to have achieved this so our highest score here goes to companies in the 15-500 employee range. We score companies over 500 employees lower as they will generally be slower to deal with.
  • Ability to pay - indicates whether a company is likely to pay for a product like PostHog to solve their problems. This is computed from the estimated company revenue. If their revenue is between $1m and $50m they get the highest score (6 points).
  • Role - from experience we sell best to people in an engineering role (6 points) and score those the highest. We also do well with leadership (3 points) and product (3 points) folks, so they have a favourable score.
  • Company Type - private companies are ideal here and get 3 points
  • Founded Year - here we want to capture scale-ups so give 3 points to companies founded 2015-2022
  • Country - from experience we know that certain countries have a lower inclination to pay for software so we downweight those.
  • Email provider - if someone signs up with a non-work email they are less likely to become a high-paying customer so we downweight those.
Employee Count0-140
Ability to payEstimated Revenue $1m-$50m6
Estimated Revenue $50m-$100m3
product (technical e.g. do they have a Github ID)6
product (non-technical)3
Company typeprivate3
Founded year2015-20223
CountryNot in Australia, Austria, Belgium, Brazil, Canada, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States-5
Email providerNon-work email-10

We also sync the HubSpot score back into PostHog as the hubspot_score person property using the HubSpot App. Our current dividing line between High and Low ICP score is 12.


Was this page useful?

Next article

New customer onboarding

Sales-led Day -1 - Session: Initial demo Our moat is that we have a fully-integrated tool that allows customers to go across Analytics, Recordings and Experimentation easily. We want new customers to see the value of this as quickly as possible when evaluating us against other solutions. For high-touch prospective customers the following process will get them onboarded quickly so that they can experience the value we provide using their own product data. The process should run for 2 weeks by…

Read next article