We think of the company as a product, not just the software we're building. This is what we currently value in how we operate - this may evolve as we grow.
We are open source
Building a huge community around a free-for-life product is key to PostHog's strategy.
We default to transparency with everything we work on. That means we make public our handbook, our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from.
This enables the strongest community growth possible. It causes the core team to raise the bar on their work, it provides the context needed for people to work across multiple timezones, and it enables a deep work-heavy and meeting-light culture. It creates trust.
We haven't built our defining feature yet
We will never stop innovating.
The more valuable we make our product, the better every team in the company will perform. That means more features, more polish, fewer bugs, and pushing for as much ambition as possible.
You learn faster by getting what you're working on into the real world. We expect you to ship new designs, features or whatever is needed for your role in tiny chunks, frequently, and often a little before you feel ready.
Iteration is a huge deal to us.
...although this doesn't mean everyone has to be a software developer, and not everyone needs experience in this before they join.
Our platform is built for developers, and we use GitHub to build a large community of technical users. Being able to do the basics of shipping, no matter your role, helps understand the people who we're building for and it helps empower teams outside of engineering with greater context.
Whether you're a designer or you're in operations, we will encourage and help you to be able to make basic changes to our website and docs on GitHub.
Step on toes
PostHog is driven by context-based leadership. We'll explain what we need to achieve, but the reason we hire the best people is that they know what to do.
We expect you to pick out the very most important thing you can think of, and work on that. It is not ok to follow instructions blindly - not that you're likely to receive instructions in any case. We judge your performance based on the results you deliver overall. You'll make a lot of mistakes along the way - and that's ok! What matters is that you're making mistakes quickly, iterating, and getting better over time.
Likewise, we don't expect you to watch your colleagues fail - it is a basic part of working at PostHog that you provide direct feedback to those around you. If you don't give feedback when you see something going wrong, you have missed an opportunity to make PostHog better.
Getting into PostHog is a huge challenge. Once you're here, it stays that way. We are extremely demanding of performance. What is most important to us is the quality of your output - not the number of hours that you put in.
In return, you get to work with others producing the best work of their careers. We are a team, not a family - we pay top of market, offer exceptional benefits, provide an environment for you to do your best work, and give generous severance.