Self-hosted open-source deployment is MIT licensed and provided without a guarantee.
See the disclaimer for more information.
Support for open-source deployments of PostHog
PostHog at production scale is a data-intensive application with a complex system architecture.
Frequently, errors with self-hosted PostHog are due to incorrect configurations or management.
Unfortunately, as a small team, we don't have the bandwidth for troubleshooting instance-specific issues for open-source users of PostHog. However, if you identify an issue with the open-source deployment PostHog please create a GitHub issue on the repo including the steps to reproduce, open a Pull Request to fix it, or visit the documentation.
If you aren't able to fix the problem yourself here are some other options: