Replay comments

Comments enable you to add written notes to a particular time on a session recording so you can highlight what you see.

Creating a comment

When viewing a recording, you can press 'c' or click the comment button at the bottom of the recording.

You can add text, images, and emojis to your comments.

If you want to quickly highlight something great or terrible in a recording, you can add emoji reactions.

Once created, comments and reactions are available at the bottom of your recording in the timeline or in the player's activity inspector.

Creating a task

Tasks are a type of comment that can be marked as complete or incomplete, helping your team track which issues from a recording have been addressed.

To create a task:

1. Press C or click the comment button while viewing a recording.
2. Write your comment describing the issue to track.
3. Click Add as task instead of the regular Save button.

The Add as task button is available in both the side-panel composer and the replay player overlay. Tasks appear with a checkbox in the recording timeline and activity inspector. Click the checkbox to mark a task as complete – completed tasks show with a strikethrough.

Tasks can only be set at creation time. Once a comment is created as a task (or as a regular comment), this can't be changed. Replies and emoji reactions can't be tasks.

Viewing and filtering comments

You can view all comments and tasks in Data Management > Comments. The list includes:

• Kind column – shows whether each item is a comment or task
• Kind filter – filter to show only comments, only tasks, or all
• Status filter – when filtering by tasks, filter by open or completed status

Click the Open in app icon on any comment to jump directly to the recording moment where it was made.