Message formatting

Message formatting works the same way whether you are using Slack, Microsoft Teams, or Discord.

Tokens are in the format [type.property].

Message format can be customised when editing/creating an Action.

Default

By default, the message format is

[action.name] was triggered by [user.name].

Types

Action

Allowed properties

• name: name of triggered action with link.

Event

Allowed properties

• name: name of the event which triggered the Action with link.

Accessing event properties

You can also access any property on the event that triggered the webhook by using event.properties.your_desired_prop.

This can be a property set by PostHog, such as event.properties.ip, and it can also use any custom properties you set, like event.properties.username.

If a property does not exist on the event, the webhook message will say undefined for the property.

For example, the followijg message format:

[user.name] triggered [action.name] from [event.properties.country]

Would yield the a message like the one below, if the property country is not set on the event:

John Doe triggered Pageview from undefined

User

Allowed properties

• name: user's username, email, or distinct ID depending on availability.
• ip: IP address used by user when the action was triggered.
• os: user's Operating System.
• browser: user's Web Browser.
• browser_version: version of user's Web Browser.
• host: URL of PostHog instance user connected via.
• time: timestamp of Event.
• pathname: HREF path Action was triggered on.
• device_id: ID of user's device.
• screen_width: width of user's screen.
• screen_height: height of user's screen.
• initial_referrer: domain user visited before Event ($direct for direct visits).