Survey responses webhook

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It can be useful to receive notifications whenever a user responds to your survey. For example, messages containing their response can be sent to Slack, Discord, or Teams.

To set this up, follow the below steps:

Step 1: Set up your PostHog Webhook

First you need to set up an webhook endpoint where you'll receive survey responses. You can use your own custom endpoint, or you can follow our guides to set one up for Slack, Discord, or Teams.

Step 2: Create an action for survey responses

Next, set up an action to post survey events to our webhook. To do this:

  1. Navigate to the actions tab in Data Management and click New action in the top right.
  2. Select From event or pageview when prompted.
  3. Under Match Group #1, click All events and select survey sent as the event name.
  4. Check the box which says Post to webhook when this action is triggered.
  5. In the message format text field, set the text to New response for [$survey_name] from user [person]: "[$survey_response]"

Save your action and you will now begin receiving notifications whenever users respond to your survey.


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