How to send survey responses to Slack

Jun 26, 2024

Posted by

Lior Neu-ner

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Survey properties
Further reading

This tutorial requires you to first create a survey. Our docs cover how to do this, so we won't go into detail here. We also have framework-specific tutorials.

It's useful receive Slack notifications as soon as users respond to your surveys. You can do this in PostHog using our realtime destinations.

After you've created your survey, go to the data pipeline destinations tab, search for the Slack destination and click + Create. Then on the creation screen:

Follow the steps to integrate with your Slack workspace if you haven't already and then select it.
Make sure the PostHog integration is added to the channel you want to send messages to and select it.
Under Match event and actions, select survey sent.
Under Blocks, modify the text to include the survey name and response. For example:

JSON

{
  "text": {
    "text": "*{person.name}* sent a response to {event.properties.$survey_name}: {event.properties['$survey_response_a3071551-d599-4eeb-9ffe-69e93dc647b6']}",
    "type": "mrkdwn"
  },
  "type": "section"
},

Customize the name and description, and press Create & enable.

You can then test the destination and it will start sending survey responses to Slack.

Slack message

Survey properties

You can extract the following properties from surveys:

Property	Description
`event.properties.$survey_name`	The name of the survey
`event.properties.$survey_questions`	An array of objects containing the following survey question properties: `id`, `index`, and `question`
`event.properties.$survey_response_{response_key}`	The response to a specific question. To find `response_key`, go to your survey page and click on the button Copy survey response key. There's one for each question in your survey. `response_key` is identical to the corresponding survey question ID
`person.name` or other person properties	The name of the person who responded or other properties

How to send survey responses to Slack

Survey properties

Further reading

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