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Members

Goals

Ops Judy Opperwall Hector Rodriguez Fraser Hopper

Hogpatch Judy Opperwall

Open Hogpatch 2.0

Driver: Judy Opperwall

Motivation: In response to extending our lease to retain our ideal location in Dogpatch, we are expanding Hogpatch to occupy the whole building and turn it into the ultimate hub for YC founders to congregate, grow their business, and network amongst other individuals in their community.

What we'll ship:

  • Additional coworking space and conference rooms that allow for focused individual work

We'll know we're successful when:

  • Hogpatch becomes the ultimate meeting place for YC founders and gains popularity through Bookface and other social media.

Legal Hector Rodriguez

People Kendal Ijeh Carol Donnelly Milagros Pedriel Tara Howard Fraser Hopper

Ops Foundations: confirm, record… BUILD BABY

Driver: Carol Donnelly Tara Howard

Motivation: The Ops Platform has huge potential, we want this to be the main tool we use internally for all things Ops. We'll focus on the foundations to ensure we can scale and build efficiently going forwards.

What we'll ship:

  • Security, hosting and Data structure review
  • UX & Design Overhaul - make it run and feel like an app experience
  • Functional, personalized home dashboard

We'll know we're successful when:

  • We have confidence in the foundations and we have an established framework for shipping & approval flows
  • The UX allows easier navigation across the app and key basic functions are improved i.e. search bar, org chart
  • Clear, customised home dashboard that allows people to have one place to see all their people actions
Automations be automating

Driver: Carol Donnelly Milagros Pedriel Tara Howard

Motivation: We've spent a lot of time on data and capturing what workflows should look like but we still spend time in external tooling to trigger workflows or check items have been completed. Bringing this inside the Ops Platform will significantly reduce context switching and manual effort

What we'll ship:

  • Onboarding automation completeness; Provisioning, Contracts, checklist auto-completing
  • Birthday Blobby, New Hire Kits, Employment Checks, Laptops
  • Offboarding worklow in Ops platform
  • Org changes are self-serve; team, team lead and title changes, approvals, updates flowing to Deel, Slack, GitHub and Google

We'll know we're successful when:

  • All integrated tool workflows execute from inside the Ops platform & success/failures are reported back and checklists are updated
  • No more manual work for items like Birthday Blobby, Employment Checks and Issuing laptops
  • The Small Team Offsite Planner supports more of the offsite lifecycle with less manual intervention.
  • Offboardings are logged in Ops platform and workflows are visible
This is for my people… my party people Carol Donnelly Milagros Pedriel Tara Howard

Driver: Carol Donnelly Milagros Pedriel Tara Howard

Motivation: Focusing time on high-touch initiatives that continue to help us hire great people and make PostHog a great place to work

What we'll ship:

  • Audit of our existing benefits offering
  • Explore entity setup in key markets
  • Get Time Off function in Ops Platform up and running

We'll know we're successful when:

  • We've produced an audit of our existing benefits to ensure we are still in line with our benefits ethos and any updates have been actioned
  • We have a report on requirements for opening up entities in key markets and have a path forward
  • Time Off App is up and running and is writing time off to Deel for EORs

Handbook

Responsibilities

Our people team works across talent, people, operations, and culture. This is what we care about:

Task ownership

TaskOwner

People ops

Access & permissions governance
Tara Howard
Compliance correspondence
Deel payroll
Tara Howard
Grievance & disciplinary process
Insurance & risk renewals
Onboarding & contracts
People systems
Performance enablement
Tara Howard
State registrations
System automations
Tara Howard
Termination & offboarding
Tara Howard
Total rewards
UK benefits & pension
Tara Howard
UK payroll
Tara Howard
US benefits & 401k
US payroll

Culture

Budget management
Culture campaigns & recognition
Engagement surveys
Global offsites
Swag & merch

Finance

Accounting - DE
Accounting - UK
Accounting - US
Board reporting
Chasing receipts & invoices
Financial audit coordination
Financial planning/review
Operational finance

Vendor management

COGS, R&D & infra vendors
Facilities & events vendors (London House, travel, merch)
SaaS, IT & HR vendors
Tara Howard

Legal

Commercial agreements
Fundraising agreements
IP & confidentiality
Privacy & compliance
Share options

Customer

Every PostHog team member, as well as current, future and past candidates.

Slack channels

Tools

Here is a summary of some of the tools we've found most effective for getting the job done. You can read more about why we chose them in the startup ops toolkit blog post. Fraser and/or Charles are top level admins for all of these, should you need access.

  • Deel - our global HRIS, storing employee data for the whole team (including the US). We also use Deel as our EOR and to run payroll for team members outside the US, and to handle contracts for countries other than the US, UK, and Germany.
  • BambooHR - handles US payroll and benefits enrollment.
  • Vestwell - manages our US 401(k) and auto-enrolls all new US hires.
  • We use DocuSign for US, UK, and Germany contracts. Contracts for all other countries are handled through Deel.
  • UK payroll is run manually - our accountants load up payments in Revolut for us to approve every month. All templates are stored in the Legal Docs [CONFIDENTIAL] shared Google Drive, in the Team folder.
  • PTO by Deel - Slack app for booking all types of time off.

Finance and Banking

Details can be found in the company-internal finance repository

Everything Else

  • Carta is where we manage our cap table. Orrick manage this on our behalf.
  • We use Embroker for all of our insurance coverage, including D&O, Cyber Liability, and Travel.
  • We track everything in GitHub from maintaining this handbook to sprint planning. You can find the People & Ops project board on the PostHog GitHub Projects view.