Linking Zendesk as a source

The Zendesk connector can link brands, groups, organizations, tickets, users, and sla policies.

To link Zendesk:

1. Go to the Data pipeline page and the sources tab in PostHog
2. Click New source and select Zendesk
3. Provide the subdomain of your zendesk account (https://posthoghelp.zendesk.com/ -> "posthoghelp" is the subdomain)
4. Provide the API token and email associated with it
5. Optional: Add a prefix to your table names
6. Click Next

The data warehouse then starts syncing your Zendesk data. You can see details and progress in the data pipeline sources tab.