Linking Zendesk as a source

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The Zendesk connector can link brands, groups, organizations, tickets, users, and sla policies.

To link Zendesk:

  1. Go to the Data pipeline page and the sources tab in PostHog
  2. Click New source and select Zendesk
  3. Provide the subdomain of your zendesk account (https://posthoghelp.zendesk.com/ -> "posthoghelp" is the subdomain)
  4. Provide the API token and email associated with it
  5. Optional: Add a prefix to your table names
  6. Click Next

The data warehouse then starts syncing your Zendesk data. You can see details and progress in the data pipeline sources tab.

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