UserVoice
Let AI connect your sources for you
Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.
Connect UserVoice to PostHog to sync your data into the PostHog data warehouse for analysis and modeling.
Enter your UserVoice account subdomain and API access token to pull your UserVoice data into the PostHog Data warehouse.
Create a trusted API client under Settings → Channels → Add API Client in your UserVoice Admin Console, then generate an access token to use here. The token has admin-level read access to your account's feedback data.
Configuration
| Option | Type | Required |
|---|---|---|
Account subdomain | text | Yes |
API access token | password | Yes |
Linking UserVoice to PostHog
- Go to the Data pipeline page in PostHog
- Click New source and select UserVoice
- Fill in the required configuration fields
- Click Next, select the tables you want to sync, and then press Import
Supported tables
| Table | Description | Sync method | Incremental field | Primary key |
|---|---|---|---|---|
suggestions | A feedback idea submitted to a forum, carrying its vote and supporter counts and current status. | Incremental, Full refresh | updated_at | — |
forums | A feedback forum that groups suggestions, optionally scoped to a product or audience. | Incremental, Full refresh | updated_at | — |
users | An end user (contact) who submits, votes on, or comments on feedback. | Incremental, Full refresh | updated_at | — |
comments | A comment left by a user on a suggestion. | Incremental, Full refresh | updated_at | — |
notes | An internal admin note attached to a user or contact record. | Incremental, Full refresh | updated_at | — |
nps_ratings | A Net Promoter Score rating submitted by a user, with the optional follow-up comment. | Incremental, Full refresh | updated_at | — |
tickets | A helpdesk support ticket. Only present on accounts with the Helpdesk feature enabled. | Incremental, Full refresh | updated_at | — |
ticket_messages | An individual message within a helpdesk ticket thread. Requires the Helpdesk feature. | Incremental, Full refresh | updated_at | — |
suggestion_statuses | A configurable status label that can be applied to suggestions (e.g. planned, started, completed). | Full refresh | — | — |
labels | A label used to tag and organize suggestions. | Full refresh | — | — |