Whether or not you pay to use PostHog, you can always find help at:
Documentation
We have written out extensive docs for how to deploy PostHog.
There is also the PostHog FAQ.
Issues or feature requests
If you've found a bug? Raise an issue.
Want to suggest new functionality? Raise an issue too.
Community Slack
For urgent isses, we have a community Slack group.
Email hey@posthog.com with any miscellaneous questions that don't fit into the above.
Sales enquiries
Interested in PostHog's team providing support? We can help you manage your deployment. Email sales@posthog.com.