Workflows troubleshooting

This page covers troubleshooting for Workflows. For setup, see the installation guide.

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Emails not sending?

Check that your domain is verified and you’ve added the DNS records correctly.

Spam folder issues?

Ensure SPF/DKIM are valid, and consider setting up DMARC.

Variables not populating?

Confirm the property exists on the person profile (e.g. person.name).

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