Team People & Ops
Office Manager
Department
People & Ops
Location
Remote (San Francisco, USA)
Timezone(s)
GMT -8:00 to GMT +2:00
About PostHog
We help developers build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, A/B testing, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.
PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 110,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth – 97% driven by word of mouth.
We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth and with more than $10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.
What we value
We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.
We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.
Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.
Solve big problems - we haven't built our defining feature yet. We are all about acting fast and iterating.
Who we’re looking for
We’re opening our first-ever space for startups to build, grow, and hang out - and we’re putting together a founding team to make it the ultimate place to work from in San Francisco.
You’ll be the one managing the space itself and bringing it to life: running the ops, creating a warm atmosphere, and being a go-to resource for startup founders. We’re also hiring a dedicated specialist to help with onboarding and community - so your focus is on making the place feel frictionless, energized, and genuinely useful for the people in it. If you’re hyper-organized, proactive, and bring great energy...this one’s got your name on it.
What you’ll be doing
Being the first friendly face people see, chatting with founders and making people feel looked after
Running the space like a well-oiled (and softly scented) machine: vendors, supplies, utilities, etc all taken care of behind the scenes - basically making sure it feels clean and founder-friendly
Helping with events, workshops, and product demos that keep the culture feeling dynamic
Supporting two execs with ad hoc calendar wrangling and travel booking
Jumping into projects that span beyond the four walls to support the global People & Ops Team, from sourcing merch to ad hoc candidate interviews
Ultimately, you’ll run the space, support the team, keep the vibe high, and fix whatever needs doing, all with tons of autonomy. Perfect for someone who’s equal parts organized and outgoing - plus happy wearing a few different hats. Sometimes literal hats. (We have merch.)
Requirements
Based in SF - this is an in-person role, ideally 4 days a week in the office near Mission Bay
Naturally warm + social - a friendly front-of-house presence and someone founders will gravitate toward
Ultra-autonomous - gets on with things without needing direction; notices and fixes problems proactively
Comfortable juggling multiple things - from office ops to exec support to events
Nice to have
Background in startups, EA roles, office management, events, or ops
Salary
We have a set system for compensation as part of being transparent. Salary varies based on location and level of experience.
Location
(based on market rates)Level
Step
Salary calculator
- Benchmark (United States - San Francisco, California) $153,311
- Level modifier 1
- Step modifier 0.95 - 1.04
Benefits
Generous, transparent compensation & equity
Unlimited vacation (with a minimum!)
Two meeting-free days per week
Home office
Coworking credit
Private health, dental, and vision insurance.
Training budget
Access to our Hedge House
Carbon offsetting
Pension & 401k contributions
We hire and pay locally
Company offsites
Get more details about all our benefits on the Careers page.
Interview process
We do 2-3 short interviews, then pay you to do some real-life (or close to real-life) work.
- 1
Application (You are here)
Our talent team will review your applicationWe're looking to see how your skills and experience align with our needs.
- 2
Culture interview
30-min video callOur goal is to explore your motivations to join our team, learn why you’d be a great fit, and answer questions about us.
- 3
Technical interview
45 minutes, varies by roleYou'll meet the hiring team who will evaluate skills needed to be successful in your role. No live coding.
- 4
Founder interview
30 minutesYou have reached the final boss. It's time to chat with James or Tim.
- 5
PostHog SuperDay
Paid day of workYou’ll meet a few more members of the team and work on an independent project. It's challenging, but most people say it's fun!
- 6
Offer
Pop the champagne (after you sign)If everyone is happy, we’ll make you an offer to join us - YAY!
Apply
(Now for the fun part...)
Just fill out this painless form and we'll get back to you within a few days. Thanks in advance!
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