Support pricing
Contents
The core of Support is free. The paid pieces are opt-in, so you only pay when you turn something on.
What's free
The widget, the inbox, all four channels, workflow automation, and historical imports are free to use. There's no per-seat charge.
The AI reply agent
Coming soon
This isn't available yet. We'll give you plenty of notice before it ships.
An AI agent will draft replies to your customers for your team to review. It will be opt-in: only teams who turn it on are billed.
Self-driving
When your tickets feed Self-driving and it opens a pull request, that PR is billed at $15, with your first three each month free. Reports are always free, nothing merges without a human, and a PR that wasn't worth it is refunded. See Self-driving pricing for the details.