Turn on AI data processing

Private beta

Business Knowledge is in private beta. If Business Knowledge isn't in your PostHog sidebar, your project isn't in the beta yet. Send feedback in the app.

PostHog AI, Support, and the Playground can't use a source until two checks pass. Until then, answers stay empty.

  1. Approve AI data processing

    Required

    An organization owner or admin turns on AI service providers in organization settings. Until then, PostHog doesn't send source text to a model, so answers stay empty.

    Approve AI data processing

  2. Wait for the content check

    Required

    PostHog checks each document before search can use it. Search leaves a document out until the check marks it safe, and always leaves out a document marked unsafe. See Content checks.

  3. Your sources are ready

    Checkpoint

    Keyword search works as soon as a document passes the content check. Semantic search builds in the background and can take up to an hour after that. The source shows indexing until it's done.

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