Requirements
Using this requires either PostHog Cloud with the data pipelines add-on, or a self-hosted PostHog instance running a recent version of the Docker image.
You'll also need access to the relevant Customer.io account.
Installation
- In PostHog, click the Data pipeline tab in the left sidebar.
- Click the Destinations tab.
- Search for 'Customer.io' and click + Create.
- Add your Customer.io site ID and API Key at the configuration step. Note that our integration requires Track API credentials.
- Press Create & Enable and watch your 'People' list get populated in Customer.io!
Configuration
| Option | Description |
|---|---|
Customer.io site IDType: string Required: True | |
Customer.io API KeyType: string Required: True | You can find your API key in your Customer.io account settings (https://fly.customer.io/settings/api_credentials) |
Customer.io regionType: choice Required: True | Use the EU variant if your Customer.io account is based in the EU region |
Identifier keyType: choice Required: True | The kind of identifier to be used. See here for more information: https://customer.io/docs/api/track/#operation/entity |
Identifier valueType: string Required: True | The value to be used for the identifier. If the value is empty nothing will be sent. See here for more information: https://customer.io/docs/api/track/#operation/entity |
ActionType: choice Required: True | Choose the action to be tracked. Automatic will convert $identify, $pageview and $screen to identify, page and screen automatically - otherwise defaulting to event |
Include all properties as attributesType: boolean Required: True | If set, all event properties will be included as attributes. Individual attributes can be overridden below. For identify events the Person properties will be used. |
Attribute mappingType: dictionary Required: False | Map of Customer.io attributes and their values. You can use the filters section to filter out unwanted events. |
FAQ
Is the source code for this destination available?
PostHog is open-source and so are all the destination on the platform. The source code is available on GitHub.
Who maintains this?
This is maintained by PostHog. If you have issues with it not functioning as intended, please let us know!
What if I have feedback on this destination?
We love feature requests and feedback. Please tell us what you think.
What if my question isn't answered above?
We love answering questions. Ask us anything via our community forum.