Side project insurance

So you got your first bill from PostHog – and it came out of nowhere?! (Rest assured, we’ll get this worked out.)

We often see this happen with a side project that unexpectedly goes viral (like this one or this one).

First, congrats on your unexpected stardom! It’s the best kind of problem to have – and hopefully the beginning of great things to come.

Let’s face it, PostHog isn’t successful because we nickel and dime builders with hobby projects. We’re here to grow with you for the long-term.

That’s why if you get hit with an unexpectedly large bill in your first month because of a spike in volume, we'll refund it.

Here’s the criteria:

• It’s your first bill of >$1 or usage spiked >200% compared to average use over the past three months
• You or your company doesn’t have revenue, or is a hobby project

Just reach out using the in-app Help button and we'll get you sorted out. You may also be interested in ways to reduce your costs going forward.

Keep building amazing things. We can't wait to see what you do next! 💫

Please note: this is not an actual insurance policy. We offer this out of the goodness of our hearts and reserve the right to make the final call on any refunds.