Message
Properties
| Name | Type |
|---|---|
author_name | string |
Display name of the message author | |
author_type | MessageAuthorType |
Type of the message author | |
content | string |
The message content/text | |
created_at | string |
ISO timestamp when the message was created | |
id | string |
Unique identifier for the message | |
is_private | boolean |
Whether this is an internal note (not shown to customer) | |