SendMessageResponse
Properties
| Name | Type |
|---|---|
created_at | string |
ISO timestamp when the message was created | |
message_id | string |
ID of the newly created message | |
ticket_id | string |
ID of the ticket this message belongs to | |
ticket_status | TicketStatus |
Current status of the ticket | |
unread_count | number |
Number of unread messages from the team After customer sends a message, this is always 0 | |