Linking Delighted as a source

Alpha release

This source is currently in alpha. The interface and available tables may change.

The Delighted connector syncs your survey feedback data – responses, people, unsubscribes, bounces, and NPS metrics – into PostHog.

Adding a data source

Go to the sources tab of the data pipeline section in PostHog.
Click + New source and then click Link next to Delighted.
Next, you need an API key from Delighted. In your Delighted account, go to Settings → API and copy your API key. Each Delighted project has its own API key with read access to that project's data.
Back in PostHog, enter the key in the API key field and click Next.
Select the tables you want to sync, set the sync method and frequency, then click Import.

Once the syncs are complete, you can start using Delighted data in PostHog.

Table	Description	Sync method
`survey_responses`	Survey responses with customer feedback, scores, and comments	Incremental
`people`	People who have received surveys	Incremental
`unsubscribes`	People who have unsubscribed from surveys	Incremental
`bounces`	Email addresses that have bounced	Incremental
`metrics`	Account-level NPS metrics snapshot (single row)	Full refresh

Incremental tables sync only new or updated records on each run. Full refresh tables reload all data on each sync.

Option	Type	Required
`API key`	password	Yes

Table	Description	Sync method	Incremental field	Primary key
`survey_responses`	A customer's response to a Delighted survey, including the score and any comment.	Incremental, Full refresh	updated_at, created_at	—
`people`	A person in Delighted who can be surveyed, with contact details and metadata.	Incremental, Full refresh	created_at	—
`unsubscribes`	A person who has unsubscribed from Delighted surveys.	Incremental, Full refresh	unsubscribed_at	—
`bounces`	A person whose survey email bounced and could not be delivered.	Incremental, Full refresh	bounced_at	—
`metrics`	A point-in-time snapshot of the account's aggregate survey metrics (e.g. NPS).	Full refresh	—	—