Common issues

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A page to host big issues raised by users (rather than small bugs) that we have certain answers for.

Shopify event-logging "bug"

Admin users who have PostHog setup for Shopify may experience their events being logged for another user.

This is not an issue with PostHog. Rather, this is due to a feature Shopify offers where it stores all the session data and lets you browse your website as if you were your client with all their cookies and local/session storage.