> AI agents: this is one page from PostHog's docs. Full index of Markdown docs for LLMs: https://posthog.com/llms.txt

# Open-source self-hosted support

> Self-hosted open-source deployment is MIT licensed and provided without a guarantee.
> See the [disclaimer](/docs/self-host/open-source/disclaimer.md) for more information.

## Support for open-source deployments of PostHog

PostHog at production scale is a data-intensive application with a complex system architecture.

Frequently, errors with self-hosted PostHog are due to incorrect configurations or management.

Unfortunately, as a small team, we don't have the bandwidth for troubleshooting instance-specific issues for open-source users of PostHog. However, if you identify an issue with the open-source deployment for PostHog please create a GitHub issue on the [repo](https://github.com/PostHog/posthog/issues/new/choose) including the steps to reproduce, open a Pull Request to fix it, or visit the [documentation](https://github.com/PostHog/posthog.com/issues/new/choose).

The [troubleshooting guide](/docs/self-host/deploy/troubleshooting.md) and [runbooks](/docs/self-host/deploy/troubleshooting.md) will likely be useful. If none of the above works, you may want to consider [migrating](/docs/migrate/migrate-to-cloud.md) from the self-hosted PostHog to PostHog Cloud (which has a generous free tier).

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