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# Linking Razorpay as a source

Canonical URL: https://posthog.com/docs/data-pipelines/sources/razorpay

> **Cloud region:** This page uses US Cloud hosts. For an EU Cloud project, use `https://eu.posthog.com` instead of `https://us.posthog.com` or `https://app.posthog.com` (app host for links).

## On this page

- [Prerequisites](#prerequisites)
- [Adding a data source](#adding-a-data-source)
- [Sync modes](#sync-modes)
- [Configuration](#configuration)
- [Supported tables](#supported-tables)
- [Troubleshooting](#troubleshooting)

![](https://res.cloudinary.com/dmukukwp6/image/upload/texture_tan_9608fcca70)

![](https://res.cloudinary.com/dmukukwp6/image/upload/texture_tan_dark_a92b0e022d)

Let AI connect your sources for you

Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.

`npx @posthog/wizard warehouse`

![PostHog Wizard hedgehog](https://res.cloudinary.com/dmukukwp6/image/upload/wizard_3f8bb7a240.png)

![](https://res.cloudinary.com/dmukukwp6/image/upload/wizard_3f8bb7a240.png)Let AI connect your sources for you

The Razorpay connector syncs your payments data – payments, orders, refunds, settlements, subscriptions, and more – into PostHog, so you can analyze revenue and payment activity alongside your product data.

## Prerequisites

You need a Razorpay account and an API key pair (key ID and key secret). Razorpay issues separate key pairs for test mode (`rzp_test_`) and live mode (`rzp_live_`), so use a live-mode key to sync production data.

## Adding a data source

1.  In PostHog, go to the [Sources tab](https://app.posthog.com/data-management/sources) of the data pipeline section.
2.  Click **\+ New source** and click **Link** next to this source.
3.  Enter your credentials (see [Configuration](#configuration) below) and click **Next**.
4.  Select the tables you want to sync, choose a sync method and frequency, then click **Import**.

Once the syncs are complete, you can start querying this data in PostHog.

When linking Razorpay, you'll need:

-   **Key ID** and **Key secret** – in your [Razorpay Dashboard](https://dashboard.razorpay.com/), go to **Account & Settings > API keys**, then generate or regenerate a key. Copy both the key ID and the key secret (the secret is only shown once, at generation time).

## Sync modes

Each table can be synced in one of several modes, depending on what the source supports:

-   **Webhook** (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
-   **Incremental** – only new or updated rows are synced on each run, using a cursor field (such as an `updated_at` timestamp). Cheaper than a full refresh, but deletes aren't captured.
-   **Append only** – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
-   **Full refresh** – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.

See [sync methods](https://posthog.com/docs/data-pipelines/sources.md#sync-methods) for a full explanation of how each mode works and how to choose between them.

Razorpay's API filters on creation time only, so incremental syncs pick up newly created records plus a short trailing window of recent ones. Status changes on older records (for example, a payment refunded weeks after it was created) are only captured by a full refresh, so consider an occasional full refresh on mutable tables like payments and settlements. Tables without a creation-time filter (disputes, invoices, and virtual accounts) sync as full refresh only.

## Configuration

| Option | Type | Required |
| --- | --- | --- |
| `Key ID` | text | Yes |
| `Key secret` | password | Yes |

## Supported tables

| Table | Description | Sync method | Incremental field | Primary key |
| --- | --- | --- | --- | --- |
| `Customers` | A customer of your business, identified by name, email, and contact number, that payments and orders can be associated with. | Incremental, Full refresh | created\_at | — |
| `Disputes` | A chargeback or dispute raised against a payment, including its phase, status, and the evidence submitted. | Full refresh | — | — |
| `Invoices` | An invoice issued to a customer, carrying line items, amounts, payment status, and the linked order and payment. | Full refresh | — | — |
| `Items` | A reusable item (product or service) with a name, price, and currency that can be added to invoices and subscriptions. | Incremental, Full refresh | created\_at | — |
| `Orders` | An order created to bind payments to a purchase intent; a payment is only considered complete against its order. | Incremental, Full refresh | created\_at | — |
| `Payments` | A payment made by a customer, covering every payment method (card, UPI, netbanking, wallet) and its full lifecycle status. | Incremental, Full refresh | created\_at | — |
| `Plans` | A billing plan defining the amount and billing cycle used to create subscriptions. | Incremental, Full refresh | created\_at | — |
| `Refunds` | A full or partial refund issued against a payment, with its processing status and speed. | Incremental, Full refresh | created\_at | — |
| `Settlements` | A settlement of captured payments transferred to your bank account, with fees, tax, and the bank UTR reference. | Incremental, Full refresh | created\_at | — |
| `Subscriptions` | A recurring billing relationship between a customer and a plan, with its cycle counts and lifecycle status. | Incremental, Full refresh | created\_at | — |
| `VirtualAccounts` | A Smart Collect virtual account (bank account number, VPA, or QR code) created to receive payments from a customer. | Full refresh | — | — |

## Troubleshooting

If your sync is failing or data looks wrong, see the [Data warehouse troubleshooting guide](https://posthog.com/docs/data-warehouse/troubleshooting.md). If that doesn't help, [contact support](https://us.posthog.com/#panel=support%3Asupport%3Adata_warehouse%3A%3Atrue) – we're happy to help.