> AI agents: this is one page from PostHog's docs. Full index of Markdown docs for LLMs: https://posthog.com/llms.txt

# Linking Aircall as a source

Canonical URL: https://posthog.com/docs/data-pipelines/sources/aircall

> **Cloud region:** This page uses US Cloud hosts. For an EU Cloud project, use `https://eu.posthog.com` instead of `https://app.posthog.com` (app host for links).

## On this page

- [Adding a data source](#adding-a-data-source)
- [Available tables](#available-tables)
- [Configuration](#configuration)
- [Supported tables](#supported-tables)

![](https://res.cloudinary.com/dmukukwp6/image/upload/texture_tan_9608fcca70)

![](https://res.cloudinary.com/dmukukwp6/image/upload/texture_tan_dark_a92b0e022d)

Let AI connect your sources for you

Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.

`npx @posthog/wizard warehouse`

![PostHog Wizard hedgehog](https://res.cloudinary.com/dmukukwp6/image/upload/wizard_3f8bb7a240.png)

![](https://res.cloudinary.com/dmukukwp6/image/upload/wizard_3f8bb7a240.png)Let AI connect your sources for you

The Aircall connector syncs your call center data – calls, contacts, users, teams, numbers, and tags – into PostHog.

## Adding a data source

1.  Go to the [sources tab](https://app.posthog.com/data-management/sources) of the data pipeline section in PostHog.
2.  Click **\+ New source** and then click **Link** next to Aircall.
3.  Next, you need an API key from Aircall, which is made up of an API ID and an API token. In your [Aircall dashboard](https://dashboard.aircall.io/integrations/api-keys), create a new API key and copy both the **API ID** and the **API token**. The key has read access to all of your company's data.
4.  Back in PostHog, enter the credentials in the `API ID` and `API token` fields and click **Next**.
5.  Select the tables you want to sync, set the sync method and frequency, then click **Import**.

Once the syncs are complete, you can start using Aircall data in PostHog.

## Available tables

| Table | Description | Sync method |
| --- | --- | --- |
| `calls` | Phone calls handled in Aircall | Incremental |
| `contacts` | Contacts in your Aircall account | Incremental |
| `users` | Agents and other users in your account | Full refresh |
| `teams` | Teams of agents | Full refresh |
| `numbers` | Phone numbers configured in Aircall | Full refresh |
| `tags` | Tags used to label calls | Full refresh |

**Incremental** tables sync only new or updated records on each run. **Full refresh** tables reload all data on each sync.

## Configuration

| Option | Type | Required |
| --- | --- | --- |
| `API ID` | text | Yes |
| `API token` | password | Yes |

## Supported tables

| Table | Description | Sync method | Incremental field | Primary key |
| --- | --- | --- | --- | --- |
| `calls` | A phone call handled through Aircall, inbound or outbound, with its participants and outcome. | Incremental, Full refresh | started\_at | — |
| `contacts` | A contact in the Aircall address book, with phone numbers and emails. | Incremental, Full refresh | created\_at | — |
| `users` | An Aircall user (agent) who can make and receive calls in the account. | Full refresh | — | — |
| `teams` | A team of Aircall users that calls and numbers can be routed to. | Full refresh | — | — |
| `numbers` | An Aircall phone number that receives and places calls, with its routing settings. | Full refresh | — | — |
| `tags` | A label that can be applied to calls in Aircall to categorize them. | Full refresh | — | — |
| `call_transcriptions` | The AI-generated transcription of a call, one row per call. Requires the AI Assist add-on. | Full refresh | — | — |
| `call_sentiments` | AI-generated sentiment analysis for a call, scored per participant, one row per call. Requires the AI Assist add-on. | Full refresh | — | — |
| `call_topics` | AI-extracted key topics discussed on a call, one row per call. Requires the AI Assist add-on. | Full refresh | — | — |
| `call_evaluations` | QA scorecard evaluations submitted for a call, one row per call. Requires the AI Assist add-on. | Full refresh | — | — |