> AI agents: this is one page from PostHog's docs. Full index of Markdown docs for LLMs: https://posthog.com/llms.txt

# Send PostHog events and user profiles to Appcues

Canonical URL: https://posthog.com/docs/data-pipelines/destinations/appcues

> **Cloud region:** This page uses US Cloud hosts. For an EU Cloud project, use `https://eu.posthog.com` instead of `https://us.posthog.com` or `https://app.posthog.com` (app host for links).

## On this page

- [Installation](#installation)
- [How it works](#how-it-works)
- [Configuration](#configuration)
- [FAQ](#faq)

You'll also need access to an Appcues account with API access enabled. You can create API credentials under settings in [Appcues Studio](https://studio.appcues.com).

## Installation

1.  In PostHog, click the [Data pipeline](https://app.posthog.com/data-management/destinations) tab in the left sidebar.
2.  Click the [Destinations](https://app.posthog.com/data-management/destinations?search=appcues) tab.
3.  Search for **Appcues** and click **\+ Create**.
4.  Enter your Appcues account ID, API key, and API secret at the configuration step.
5.  Select your data region (US or EU).
6.  Press **Create & Enable**.

## How it works

The Appcues destination supports two types of calls:

-   **Identify calls** – When PostHog captures `$identify` or `$set` events, the destination sends a `PATCH` request to update the user's profile in Appcues with the configured profile properties.

-   **Track calls** – For all other events, the destination sends a `POST` request to record the event in Appcues with the event name, timestamp, and any configured attributes.

Both mapping templates are enabled by default.

## Configuration

## FAQ

### Is the source code for this destination available?

PostHog is open-source and so are all the destination on the platform. The [source code](https://github.com/PostHog/posthog/blob/master/nodejs/src/cdp/templates/_destinations/appcues/appcues.template.ts) is available on GitHub.

### Who maintains this?

This is maintained by PostHog. If you have issues with it not functioning as intended, please [let us know](https://us.posthog.com/#panel=support%3Asupport%3Aapps%3A%3Atrue)!

### What if I have feedback on this destination?

We love feature requests and feedback. Please [tell us what you think](https://us.posthog.com/#panel=support%3Afeedback%3Aapps%3Alow%3Atrue).

### What if my question isn't answered above?

We love answering questions. Ask us anything via [our community forum](https://posthog.com/questions.md).