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# Linking Skio as a source

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Skip the manual setup — run this in your project and the wizard auto-detects your databases and APIs and connects them to PostHog.

`npx @posthog/wizard warehouse`

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**Alpha release**

This source is currently in **alpha**. The interface and available tables may change.

The Skio connector syncs your Shopify subscription data into PostHog: subscriptions, subscription lines, orders, customers, products, and more. Use it to analyze subscription revenue and churn alongside your product data.

Skio's data model mirrors Shopify's GraphQL objects: a Skio subscription is a Shopify `SubscriptionContract`, a Skio customer is a Shopify `Customer`, and each record's `platformId` column holds the Shopify GID (for example `gid://shopify/SubscriptionContract/123`), so you can join synced tables against Shopify data.

## Prerequisites

You need a Skio account and an API token. In your [Skio dashboard](https://dashboard.skio.com), click **API** in the left navigation bar, set a name for the token, and generate it.

## Adding a data source

1.  In PostHog, go to the [Sources tab](https://app.posthog.com/data-management/sources) of the data pipeline section.
2.  Click **\+ New source** and click **Link** next to this source.
3.  Enter your credentials (see [Configuration](#configuration) below) and click **Next**.
4.  Select the tables you want to sync, choose a sync method and frequency, then click **Import**.

Once the syncs are complete, you can start querying this data in PostHog.

When linking Skio, you'll need:

-   **API token**: the token you generated under **API** in your Skio dashboard.

## Sync modes

Each table can be synced in one of several modes, depending on what the source supports:

-   **Webhook** (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
-   **Incremental** – only new or updated rows are synced on each run, using a cursor field (such as an `updated_at` timestamp). Cheaper than a full refresh, but deletes aren't captured.
-   **Append only** – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
-   **Full refresh** – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.

See [sync methods](/docs/cdp/sources.md#sync-methods) for a full explanation of how each mode works and how to choose between them.

All Skio tables support incremental sync on `updatedAt` (recommended) or `createdAt`.

## Configuration

| Option | Type | Required |
| --- | --- | --- |
| `API token` | password | Yes |

## Supported tables

| Table | Description | Sync method | Incremental field | Primary key |
| --- | --- | --- | --- | --- |
| `subscriptions` | Subscription contracts, mirroring Shopify SubscriptionContract objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `subscription_lines` | Line items on a subscription, mirroring Shopify SubscriptionLine objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `orders` | Orders generated by subscriptions, mirroring Shopify Order objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `order_line_items` | Line items on an order, mirroring Shopify LineItem objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `customers` | Storefront customers with subscriptions, mirroring Shopify Customer objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `addresses` | Shipping addresses attached to customers and subscriptions. | Incremental, Full refresh | updatedAt, createdAt | — |
| `products` | Products available on subscription, mirroring Shopify Product objects. | Incremental, Full refresh | updatedAt, createdAt | — |
| `product_variants` | Product variants available on subscription, mirroring Shopify ProductVariant objects. | Incremental, Full refresh | updatedAt, createdAt | — |

## Troubleshooting

If syncs fail with `Invalid response from authorization hook`, the API token is invalid or has been revoked. Generate a new token under **API** in your Skio dashboard and update the source credentials.

If your sync is failing or data looks wrong, see the [Data warehouse troubleshooting guide](/docs/data-warehouse/troubleshooting.md). If that doesn't help, [contact support](https://us.posthog.com/#panel=support%3Asupport%3Adata_warehouse%3A%3Atrue) – we're happy to help.

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