> AI agents: this is one page from PostHog's docs. Full index of Markdown docs for LLMs: https://posthog.com/llms.txt

# Business Knowledge playground

Canonical URL: https://posthog.com/docs/business-knowledge/playground

> **Cloud region:** This page uses US Cloud hosts. For an EU Cloud project, use `https://eu.posthog.com` instead of `https://app.posthog.com` (app host for links).

## On this page

- [Ask a question](#ask-a-question)
- [What the answer is allowed to read](#what-the-answer-is-allowed-to-read)
- [When an answer is wrong](#when-an-answer-is-wrong)

**Private beta**

Business Knowledge is in private beta. If **Business Knowledge** isn't in your PostHog sidebar, your project isn't in the beta yet. [Send feedback in the app](https://app.posthog.com/#panel=support%3Afeedback%3A%3Alow%3Atrue).

The Playground shows what Business Knowledge holds right now, and what's missing. Ask a question a customer or teammate would ask. The answer uses only the sources in this project.

If the answer cites a source, that fact is already in Business Knowledge. If it can't find the fact, add a source and ask again.

Open [**Business Knowledge**](https://app.posthog.com/business-knowledge/playground) and choose the **Playground** tab.

Your chats are visible to you. They're grouped by when they were last used: today, yesterday, the last 7 days, the last 30 days, and older.

## Ask a question

Type a question and submit it. The placeholder is **Ask anything about your business using this project's business knowledge**.

The Playground needs [AI data processing](https://posthog.com/docs/business-knowledge/requirements.md) approved for the organization. If it's off, the request is refused with: `Enable AI data processing before asking another question.`

## What the answer is allowed to read

The answer is limited to this project's Business Knowledge.

-   It searches your sources.
-   It can read more of a document around a matching passage.
-   If [GitHub repositories](https://posthog.com/docs/business-knowledge/github.md) are selected and the document search returns nothing, it can search file names and README text in those repositories, then read one file.

The thread shows each of those steps: **Searched business knowledge**, **Read document context**, **Searched repositories**, and **Read file**.

Text marked as learned from support is team practice from a resolved ticket, not a page you uploaded.

A source with **Always include in replies** is included even when it doesn't match the question, after the same content check as search.

## When an answer is wrong

The Playground doesn't change a source. Use the thread to see which step produced the answer, then fix that source and ask again.

1.  Open the source the answer used.
2.  Edit a text source, refresh a URL source, or delete a file source and upload it again. See [Edit or delete a source](https://posthog.com/docs/business-knowledge/sources.md#edit-or-delete-a-source).
3.  For a learned answer, edit or delete that learned source. See [Learn from support](https://posthog.com/docs/business-knowledge/learn-from-support.md).
4.  Ask the question again.

A source with **Always include in replies** is in every answer. Turn it off, or edit it, when that text is what made the answer wrong.